Privacy Policy

Welcome to ManualUp (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website manualup.com and purchase our digital products.

By using our website, you agree to the practices described in this policy.

1. Who We Are

ManualUp is an independent digital store offering downloadable factory service and repair manuals in PDF format.

Contact Information:

2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Billing details
  • IP address
  • Order history

b) Payment Information

Payments are processed securely via third-party providers (such as Stripe or PayPal). We do not store your full credit card details on our servers.

c) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and deliver digital downloads
  • Send order confirmations and download instructions
  • Provide customer support
  • Improve website performance
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Process shopping cart sessions
  • Analyze traffic and performance
  • Improve user experience

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Sharing & Third Parties

We may share limited data with trusted third-party providers, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Hosting providers
  • Analytics services (e.g., Google Analytics)

These providers only process data necessary to perform their services. We do not sell or rent your personal information to third parties.

6. Data Retention

We retain order and account information for:

  • Legal compliance
  • Tax obligations
  • Customer support purposes

You may request deletion of your data, subject to legal requirements.

7. Your Rights (GDPR – EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, contact: manualup.team@gmail.com

8. Data Security

We implement reasonable security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. International Users

If you access our website from outside the United Kingdom, your data may be transferred and processed in countries with different data protection laws.

By using our website, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, you may contact us at: